Create a brand experience with our ” Sparsh” contact centre solution

Our Offerings

IVR – Interactive Voice Response
‘Sparsh’ Auto IVR is triggered the moment a customer call lands at the dedicated number published by the company, post IVR plays the same call may get routed to the mapped number provided by the company.

Shared Contact Center Services
‘Sparsh’ offers a “PAY AS YOU USE” Customer support solution under the state-of-the-art shared contact center. Outsourcing to Sparsh will help you to offer live customer support services without the hassles and at a minimal cost .

Dedicated Contact Center Services
‘Sprash’ offers a dedicated inbound virtual contact center agent program that combines customer service excellence with personalized training, ensuring that your brand and culture will be represented the way you foresee.

• Handling Sales Enquiries
• Lead Management
• Handling customer complaints/queries
• Order Management
• Technical Support
• Churn Management

“Sparsh”